Shipping and Delivery Policy

At Glowsky Digital Pro, we specialize in delivering genuine WordPress products and professional digital services including WordPress migration, technical error fixes, and speed optimization. As a provider of digital goods and services, our delivery process differs from physical product shipping.

1. Digital Product Delivery

  • All WordPress products purchased from our website are delivered digitally via email or account dashboard.

  • Upon successful payment, you will receive an email containing download links and instructions within 5–30 minutes.

  • If you do not receive the email within this time, please check your spam or junk folder, or contact our support team at [your support email].

2. Service Delivery

  • For services like migration, error fixes, and speed optimization, delivery time may vary depending on the scope of the service.

  • After purchase, our team will contact you within 24 hours to gather necessary information and schedule service execution.

  • We aim to complete all service-related tasks within the promised timeframe communicated to you during onboarding.

3. No Physical Shipping

  • Please note: We do not ship any physical products. All our offerings are 100% digital.

4. Delivery Issues

  • If there is any delay or problem in accessing your product or receiving service, please reach out to us immediately at [your support email] or use the contact form on our website.

  • We are committed to resolving all delivery-related concerns promptly and professionally.

5. Customer Responsibilities

  • It is the customer’s responsibility to provide a valid email address and access credentials (when required for services).

  • Please ensure that your contact details are accurate at the time of purchase to avoid any delay.